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grout stains

Asked by Mrs V.Cooper from Gloucestershire: I have just had a new porch in terracotta but unfortunately there are grout stains on it. I have tried to wash them off but keep drying with white stain. Can I use Seal & Go or even after several coats will the white stain still show. Can I purchase Seal and Go or other product locally - Cheltenham/Gloucester please to save postage. Many thanks.

TileProf says: Hi Carol, We just sell via the website, sorry, however the white salts are common when damp is evident, a sealer wont help as it will trap the damp and thus the sealer will start to degrade, even though it is a breatahble sealer, this would be to much for even Seal and GO. The only correct answer is to lift the Tiles and cement, lay down a Damp proof Membrane and relay the cement and Tiles. Regards Russell at Tile Doctor

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