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Ceramic Questions Answered

Asked by Paul from Greenwich, London Matt bathroom wall tiles
TileProf says: Hi Paul, suggest you trying sealing the tiles with a coat of Grout Seal and Go, ...

Asked by Simon Rose from Surrey Need help with office toilets
gpslancaster says: Hi Simon, will put you in touch with Bill Bailey, he covers your area. Russel...

Asked by Sandra Armitage from Halifax Help with ingrained dirt on Ceramic tiles
TileProf says: Ceramic Tiles are glazed and this stops the dirt getting in, Quarry Tiles howeve...

Asked by Mrs Glenys Carrick from GL77DJ Engrained dirt on Natura Noce Ceramic tiles
TileProf says: Give the Tiles a good scrub with Tile Doctor Pro-clean and then rinse off with w...

Asked by Colin Gibb from St Albans Matt or Gloss finish tile advice required
TileProf says: All Ceramic Tiles are glazed whether Matt or Gloss, so easy to wash either way, ...

Asked by Farzana from Chichester Streak marks from condensation
TileProf says: We have some success with this problem with a product called Grout Sealer, as a ...

Asked by Tereen Oliver from Wadebridge, Cornwall Keeping large Ceramic tiles clean
TileProf says: Ceramic Tiles are glazed and generally won't take to a sealer, all they will do ...

Asked by dean from tyne and wear Removing excess Bal Superflex
TileProf says: Hi Dean, Thanks for the e-mail, Not an easy one to remove,you should try Mape...

Asked by Colin Bitmead from Feering Essex Porous Ceramic Kitchen Tiles
TileProf says: Thanks for the e-mail, Ceramic Tiles dont usually need a sealer or require one a...

Asked by Beth from UK Cracked Glaze on old Ceramic tiles
TileProf says: Hi Beth, we have a product called Grout Colourant http://www.tiledoctor.co....

Asked by Kate from Manchester Ground in dirt on cream floor tiles
TileProf says: As a rule Ceramic Tiles shouldn't need a sealer or be difficult to clean unless ...

Asked by john from glasgow Discoloured white grout
TileProf says: Grout colouring would be the answer, buy the Kit if is is old Grout as it will n...

Asked by Robert Cox from Isle of Wight previous owner painted the white tiles in bathroom
gpslancaster says: To resolve you will need to apply Tile Doctor Remove and Go, pour it on neat lea...

Asked by S Hunt from New Milton Hants Grey marking
gpslancaster says: It's possible something has been applied to the surface of your ceramic tile. Y...

Asked by adrian jones from wigan , lancashire grout coulouring
gpslancaster says: I suggest you use one of our Grout Colouring products, they are most effective a...

Asked by Teresa from Hayling Island wrong grout colour chosen
TileProf says: Suggest you use a Grout Colourant, there are over 20 colours to choose from, ver...

Asked by Kim Swithinbank from Wiltshire Old kitchen quarry tiles with pitted holes
TileProf says: Best to clean them up first with Tile Doctor Pro-clean, see what needs to be don...

Asked by ian david from sussex quarry tiles recently laid have white stain/powder
gpslancaster says: It sounds like effloresence, otherwise known as Mineral salts caused by either t...

Asked by Martin Arnold from Stony Stratford Greasy tiles
gpslancaster says: Thanks for the e-mail, use Tile Doctor Pro-clean (link below), mix 1 to 5 with ...

Asked by alice o toole from ireland cream tiles cannot keep clean
gpslancaster says: Suggest you seal them, a single coat of Tile Doctor Seal should do it. Russel...

Asked by Dawn from High peak Cloudy dull round toilet
gpslancaster says: Use Tile Doctor Pro-clean diluted 50/50 with warm water for really bad stains, y...

Asked by Helene Grove from Northumberland tiles always look dirty
gpslancaster says: Best to give them a really good clean first, try Tile Doctor Pro-clean for this,...

Asked by mrs gallagher from glasgow the grout is too dark
gpslancaster says: The grout colours can be mixed together if you wish to give a lighter tone, we h...

Asked by Hannah from Dorset new grout too dark
gpslancaster says: Thanks for the e-mail, best to try the grout colourant (See link below), it will...

Asked by Mike Westacott from Tasmania Fake Slate Tiles
TileProf says: Recommend you hire a wet Vac machine and use some of our Remove and Go, leave it...

Asked by David Cockerill from Richmond, North Yorkshire Smelly tiled floor in school toilets
gpslancaster says: Urine is otherwise known in the trade as Uric Acid, so you will need a Strong Al...

Asked by Sally Skinner from Dorset seal penetrated oil and grease stains
gpslancaster says: Best to use a Sander to rough it up a bit, this will take of the grease and grim...

Asked by susan from scotland Water marks on dark brown floor tiles
gpslancaster says: Sounds more like a Porcelain Problem than a Ceramic one, you may have to use a s...

Asked by donna from liverpool matt tiles
gpslancaster says: Ceramic Tiles are bought as seen and to get a sealer on may or may not work; if ...

Asked by Ron from kent tile sealing
gpslancaster says: We have a sealer called Ultra-seal which will seal the grout, we sell at the bot...

Asked by Jackie from Widnes Tiles don't shine any more
gpslancaster says: Ceramic Tiles as a rule dont take a sealer as they dont have a porous surface, b...

Asked by dawson williams from gloucestershire cement removal from flagstones
gpslancaster says: There isn't a single product that will lift thick cement, it has to be done care...

Asked by sameena from west yorkshire no problem
gpslancaster says: Thanks for the e-mail, click onto the link below for mpre information on how bes...

Asked by Sue Love from Berkshire We have shadows on our recently tiled wall
gpslancaster says: Differences in tile height is called Lippage, which can be caused by a rough wal...

Asked by Nicola from Bedford General limescale & discolouration of grout
gpslancaster says: As with any Heavy Duty Alkaline Cleaner if you rinse off with water it will stop...

Asked by Dave Lewis from Basingstoke Tile sealant
gpslancaster says: we dont tend to seal Ceramic Tiles as they already fully Glazed, there are howev...

Asked by Terry Ashford from Cambridgeshire Limstone Fire Mantel
gpslancaster says: Were not specialists in Fireplaces but the best product for Cleaning a Limestone...

Asked by Steve from St Ives Newly laid tiles stained by grout
gpslancaster says: If the grout was flexible it will contains polymers which you can be broken down...

Asked by trevor doyle from cambridge Using Grout Colourant on a newly tiled floor
gpslancaster says: Aquamix grout colourant does stick better if the joints are free from dust and d...

Asked by Mike Fellows from Liverpool Advice on Aquamix Grout Colourant quantity
gpslancaster says: On a 400 by 250mm Tile with a 4mm Joint covering 50m2, you will find 4 bottles o...

Asked by Helen Furlong from Rugby dull quarry tiles
gpslancaster says: Try either Seal and Go for a Stain finish or High shine for a gloss finish, clic...

Asked by Paula from Liverpool scuff marks on ceramic floor tiles
gpslancaster says: It doesn't sound like a good grade ceramic to work on, so I am not sure how well...

Asked by P. Barr from Bowers Gifford, essex water stains on black matt ceramic tiles on bathrr
gpslancaster says: Sounds that either their is a wax coating still on them from the Factory (stops ...

Asked by Frances Tilbrook from Cromarty, Ross-shire Grout is too dark
gpslancaster says: Best to use one of our Grout colourant Kits, we sell these on the website, easy ...

Asked by chris arkell from tonbridge quick set grout
gpslancaster says: You could use an Epoxy Grout if you want the grout to cure quick, however it s d...

Asked by Mr P Butler from Witham Essex leak from shower
gpslancaster says: It could be a hair line crack on the Grout line letting water through, use a tor...

Asked by J Hardy from York surface
gpslancaster says: Smooth Ceramic tiles will not take to a Sealer I'm afraid, nothing will hold on ...

Asked by joan clacher from glasgow footprints stay on tiles
gpslancaster says: If your Tiles are polished then they are sensitive to certain cleaning agents, s...

Asked by David from kent poor finish
TileProf says: Hi There, Well this could be difficult, if the Tiler did use A Flexible grout...

Asked by Moira Campbell from Kincardine, Fife, Scotland Trying to source dark green grout
TileProf says: Hi There, Not a good answer for this really, Aquamix used to do an Evergreen ...

Asked by Bhavin Pandit from Leicester Stained Tile/Floor
TileProf says: Hi Bhavin, Thanks for the e-mail,if you e-mail us a picture we should be able ...

Asked by Ruth McDonald from East Kilbride Scotland cleaning black gloss floor tiles
TileProf says: Hi Ruth, Not a lot I can say really, Bloack Gloss Tiles are extremley high ma...

Asked by Greig Stirling from Stirling Mistreated slate
TileProf says: Hi Greg, Slate is a soft stone so doesnt respond to harsh cleaning to well. ...

Asked by Tracy from Manchester How to routinely clean post sealer?
TileProf says: Hi Tracy, Thanks for the e-mail, Neutral cleaner will not remove a sealer, it...

Asked by Jim Zimon from Brantford, Ontario Grout smearing on outdoor limestone
TileProf says: Hi Jim, The wonders of the internet, I would suggest a product called Colour-...

Asked by Perdi Hay from London Grout falling out
TileProf says: Hi perdi. Sounds like you need a flexible waterproof grout, you could try Map...

Asked by Ami from suffolk Water marks
TileProf says: Hi There, It could be a wax on the surface, if so I would try a strong Alkal...

Asked by lorraine from co. antrim rough surface floor tiles difficult to clean
TileProf says: Hi Lorraine, You will need a stronger cleaner for these Type of Tiles, try Til...

Asked by sean from Ackworth, west yorkshire porous tiles
TileProf says: Hi Sean, We use Remove and Go and Nano-scrub mixed 50-50 for very porous Tile...

Asked by Orla Mckee from Northern Ireland recommend a product to remove old grout
TileProf says: Hi There, If it is a Grout haze on the surface of the Tiles then I would sugge...

Asked by sue woods from southport cleaning non slip bathroom floor tiles
TileProf says: Hi Sue, Where the Tiles for some reason as this would get in the way of clean...

Asked by Steve Mitchell from Bexleyheath Limescale haze
TileProf says: Hi Sue, Not sure what type of Tiles you have so I cant answer this question wi...

Asked by sue woods from southport advice required on cleaning no slip tiles tel
TileProf says: Hi Sue, You will need a stronger cleaner for these Type of Tiles, try Tile Do...

Asked by Geeta from Wokingham Stained tiles and grout from a leaking toilet
TileProf says: Hi Geeta, I would try Tile Doctor Pro-clean on the grout and the Tiles,mix wi...

Asked by Philip Hughes from Corwen Un movable stains
TileProf says: Hi, I would try Tile Doctor Remove and Go brush it on neat and then leave it ...

Asked by Nicholas Tye from London what is the best product to clean ceramic tiles an
TileProf says: Hi Nick, Get this question quite a lot, if your ceramic Tile have a sheen or ...

Asked by sue from nottingham Black basalt
TileProf says: Hi Sue, For Maintenance cleaning Try some Neutral cleaner we sell it on the w...

Asked by Jackie Mack from Bournemouth which order do you apply the cleaning products,
TileProf says: Hi Jackie, Pro-clean is both a Grout and Tile cleaner so you can clean them bo...

Asked by ailsa edwards from south cleaning product
TileProf says: Hi Alisa, If their is a sealer on the stone < most likely > then you w...

Asked by Nick from Essex Cleaning ceramic flooring & grouting
TileProf says: Hi Nick, We sell a product called Tile Doctor Pro-clean its a very agresive A...

Asked by Emily from Cambridge Limescale on shower tiles
TileProf says: Hi There, Possibly the Grout clean up as This is an Acid and it will attack t...

Asked by Duncan Baldacchino from Malta I think the tiles are absorbing
TileProf says: Hi Duncan, The Tiles dont sound glazed to me at all, I have heard of Glaze co...

Asked by Sarah Hill from United Kingdom Builders have left ceramic tiles covered in paint
TileProf says: Hi Sarah, Suggest you use Tile Doctor Remove and Go for the paint smears and ...

Asked by P. Hollimon from ATL removal of grout residue
TileProf says: Hi P, Not an easy one, you need to break down the Polymers first in the admix...

Asked by Christiane from West London Kitchen tiles which never look clean
TileProf says: Hi Christine, are you sure there Ceramic, if they are Quarry Tiles or something ...

Asked by john from glasgow streaky
TileProf says: Hi John, If it was a Porcealin Tiles, then this would have been a Wax coating ...

Asked by john from glasgow streaky
TileProf says: Copied Question...

Asked by john from glasgow streaky
TileProf says: Hi John, If its a glue of some sort, then I would use Tile Doctor Remove and ...

Asked by Dave Gunn from wick Faded/Dull Terracotta tiles
TileProf says: Hi Dave, We have this covered on the link below, answers to questions such as...

Asked by john mccusker from armagh, northern ireland outside floor badly stained in heavy traffic areas
TileProf says: Hi John, You could try hiring a buffing machine and a Wet Vac and and use a G...

Asked by Cherie Oliver from Kent Dirty, unsealed red and black victorian tiles.
TileProf says: Hi Cherie, Thanks for the e-mail, we cover cleaning and sealing Victorian fl...

Asked by ALÄ° RIZA AKLIKLI from TURKEY problem of ceramic water trail
TileProf says: Hi Ala, Thanks for the e-mail, however we dont cover Ceramic Manufacturing on...

Asked by david everitt ceramics andstone from south wales honed travertine sealer
TileProf says: Hi David, Wel look sealers dont generally work well in a wet room as they wi...

Asked by Carl Bould from Telford Floor tile adhesive remover availability
TileProf says: Hi Carl, There isnt a product that will do this for a cement based floor adhe...

Asked by jinny hera from london Grout sealer
TileProf says: Hi Jinny, Not sure which sealer you have if it says it can be used on Grout a...

Asked by Iain Campbell from Portsmouth Acid marks
TileProf says: Hi Iain, Not sure which products the contractor used but if they could have d...

Asked by Marc Brett from Rushden north ants Grey grout used has dried very patchy and wa lot o
TileProf says: Hi Marc, There are some grouts out there that are a bit week on the colour dy...

Asked by Sarah Forwood from Whitstable, Kent Restore an old, recently uncovered tile floor.
TileProf says: Hi Sarah, Sounds like a Victorain Floor Tile, the White ones can be more poro...

Asked by Val Coleman from Dorridge, Solihull, West Midlands use of grout sealing
TileProf says: Hi Val, Not a big fan of the pens, they dont last long we find, you could str...

Asked by william mckay from shower room i regrout annually my shower because of mould
TileProf says: Hi William, Grout sealer will help reduce this problem, as most grouts have a...

Asked by Donna from Republic of Panama salinity
TileProf says: Hi Donna, Thats the second e-mail we have had from Panama this year, we must b...

Asked by Kate burge from Bath Remove grout off surface tile once harden
TileProf says: Hi Kate, Providied you used a straight forward cement based grout then this wi...

Asked by kiran from london shop floor tiles
TileProf says: Hi Have you tried Tile Doctor Pro-clean its the strongest Alkaline based cleaner...

Asked by Lee from Buckinghamshire Limescale film
TileProf says: Hi Lee, Thanks for the e-mail, have only heard of this happening on French Han...

Asked by Richard Basker from Landscove, Devon Stained grout
TileProf says: Hi Richard, Better check with your Tank peolpe about dilution rates I know th...

Asked by Freddy from UK Excess Dried Grout
TileProf says: Copied Question...

Asked by Trevor Jones from High Wycombe best product to clean coloured grout
TileProf says: Hi Trevor, Use a Ph Cleaner like the one listed below, one cap full in a warm ...

Asked by Mr Besse from Ealing, London do you have any products that repair cracked tiles
TileProf says: Hi Mr Beese, Roy mentioned your problem to me this morning when you called Yes...

Asked by Tom Miller from Albuquerque, NM cleaning saltillo tile
TileProf says: Hi Tom, Thanks for the e-mail however we dont cover The States, just the U.K ...

Asked by john wood from Liverpool how to remove old marley tile tar like adhesive
TileProf says: Copied Question....

Asked by SG from BC, Canada ceramic matte tile in kitchen
TileProf says: Hi SG, Best to try an Impregnating sealer, polish off any excess with in 5 min...

Asked by M Farrell from Camberley Surrey sand stains
TileProf says: Hi M, Thanks for the e-mail, if the sand is trapped in the grooves then I woul...

Asked by Susan Mackinnon from perthshire best way to remove white marks?
TileProf says: Repeated question ...

Asked by simon bevan from devon keraquick white on tiles
TileProf says: Copied Qusetion...

Asked by Magda from London advice required on cleaning grout off tiles
TileProf says: Hi Magda, We use Grout clean up for this sort of job, follow the instructions...

Asked by steve clarke from Guildford Sealing
TileProf says: Hi Steve, We use and sell Grout Seal and Go, Ceramic Tilesa dont norammly ne...

Asked by simon parkinson from lincoln white marks on naterul slate tiles
TileProf says: Hi Simon, The White circles will be in the Slate itself, its a natural stone ...

Asked by Elaine GATT from Malta Stained gres tiles
TileProf says: Hi Elaine, We often find Commercail Porcealin Tiles are sold at a Domsetic lo...

Asked by D.L.Peters from Salisbury Marley Brick Pavers
TileProf says: Hi D.L Sorry we dont supply machinery, best to try you local hire shop and as...

Asked by Ingeburg Nesbitt from Calcot Nr. Reading, West Berks. Does the grout colourant prevent mould?
TileProf says: Hi Ingeburg It does provided there was no Mould there to start with inside t...

Asked by Maria Mukrdechian from Michgian Sealant from tile on tub
TileProf says: Hi Maria, We dont cover the States as we are based in the U.K and any suggesti...

Asked by Alison from Southampton Dirty stained floor tiles
TileProf says: Hi Alison, If they are Ceramic then they will be glazed wheter they be Matt o...

Asked by Fiona mckirdy from Edinburgh Floor grout keeps breaking up
TileProf says: Hi Fiona, Hard to say without seeing it it could be a few different things. ...

Asked by L Jane from Doncaster New grout far too dark.
TileProf says: Hi L, We cant get the Sand colour anymore, we do have Linen in stock though, w...

Asked by Andy R from Suffolk Permanent white streaks on ceramic tiles
TileProf says: Hi Andy, Doesnt sound good, you need to check where you got these Tiles fro...

Asked by Mrs Hibberd from Essex best product to clean a mosaic tiled shower?
TileProf says: Hi Mrs Hibberd, It will depend what has caused the problem, if it is a Limesca...

Asked by Matthew Grant from Essex best way to clean and seal the tiles to prevent di
TileProf says: Hi Mathew, It would depend what type of Tiles you have I supppose, best bet is...

Asked by Mark Allen from Hampshire & Algarve Portugal Rust stains
TileProf says: Hi Mark, Rust cant be cleaned of Ceramic Tiles as they will be damaged on thei...

Asked by Tessa Whidborne from Wandsworth, London advice required on cleaning and sealing grout
TileProf says: Hi Tessa, Its all on this link below in full detail for you. Regards Russel...

Asked by parvin from United Kingdom CAN YOU PLASTER ON TILES
TileProf says: Hi Parvin, I would say no as well Tiles have a smooth surface and this gives ...

Asked by Ken Maughan from Newcastle upon Tyne Wrong colour grout
TileProf says: Hi Ken, Best to Grout colour the whole lot, that way it will all match in eith...

Asked by peter kennedy from london Restoring Victorian floor tiles
TileProf says: Hi Peter, You will need a buffing machine which you can hire form any decent h...

Asked by Stuart Pallister from West Sussex Which cleaner is safe for the shower tray
TileProf says: Hi Stuart, We sell Oxy Pro for Tile and Grout while it is an Alkaline and No...

Asked by alex simpson from unit LE 1A, West Thurrock cleaning
TileProf says: Answered question by Phone...

Asked by Norman Cullen from Wigan Crackled Tiles
TileProf says: Use Grout Seal and Go and polish off the excess after spraying it on the Tiles, ...

Asked by Ian Harrison from Exeter Mold staining in shower limestone floor
TileProf says: Hi Ian, Sorry to be the bearer of Bad news but Limestone is a big no-no on a s...

Asked by debbie mills from rotherham cleaning my tiles
TileProf says: Repeated question...

Asked by debbie mills from rotherham cleaning my tiles
TileProf says: Hi Debbie, With Polished stone Tiles, its best to buff them with a Green Twist...

Asked by Jane Dagleish from Isle of Lewis Cloudy dark marks on honey coloured matt ceramic t
TileProf says: Hi Jane, Best to use a Grout remover like the one below, if however it was a ...

Asked by Russell facer from Wilmslow Changing the grout colour
TileProf says: Hi Russell, We sell a grout colourant kit which will not only change the colou...

Asked by Mike Goulding from Birmingham Black bathroom wall tiles
TileProf says: Hi Mike, Not sure what type of Tiles they are but they must be Acid Sensitive...

Asked by Clive Benson from Greater London is it ok to mix 2 grout colourants together
TileProf says: Yes you can Clive, but you need to measure the exact quantities otherwise when y...

Asked by Lizzie Taylor from London advice on the anti slip product
TileProf says: Repeated question...

Asked by Steve James from Berkshire advice on restoring the non slip to tiles
TileProf says: Hi Steve, Tried calling, either call us back on 0845 652 4652 or click on the l...

Asked by A Crowther from United Kingdom Sealing of matt ceramic tiles
TileProf says: Hi A, If there is texture to your ceramic Tiles then I would try 1 coat of Ti...

Asked by Joe mcclenaghan from Exeter Hi a black tar under old PVC tiles when lift !!!
TileProf says: Hi Joe, You cant stick adhesive on to Tile, it needs to be grinded or sanded o...

Asked by Brian Caldwell from St Annes Restoring vintage tile
TileProf says: Hi Brian, I would try Tile Doctor Seal and Go as long as its a crackle in th...

Asked by Mrs Cope from poole should she use a wet or dry cloth to remove the gr
TileProf says: Hi Mrs Cope, We tend to use a the rough side of a white spongtex pad, the type...

Asked by john hardy from United Kingdom newly tiled floor needs more of a shine
TileProf says: Hi John, Ceramic Tiles wont take to a sealer, they come as they are sold real...

Asked by Bian Elliott from Stamford, Lincs which product do you recommend to take the lacquer
TileProf says: Hi Brain, We use either Remove and Go or Tile Doctor Pro-clean for this, see...

Asked by Tom from Darlington Dried Grout
TileProf says: Hi Tom, Use this link belw for more info on how to do this. Regards Russe...

Asked by David Hall from Cardiff grout sealer for ceramic tiles
TileProf says: Hi David, I doubt the top up grout will stay in long enough for you to work a...

Asked by Robyn from Australia old and stained
TileProf says: Hi Robyn, You need a buffing machine with say a Diamond mantenance pad on the...

Asked by Dave from London Removing carpet tin hall and need to clean tiles
TileProf says: Hi Dave, Sounds like you need a Tile Doctor, cant give you the skill advice re...

Asked by Alison Hall from Essex Tile surface traps dirt and needs sealing
TileProf says: Hi Alison, Steam cleaning is great as long as there is no Sealer on the Tiles ...

Asked by Kevin Phillips from Tonbridge Sealing taverine marble tiles
TileProf says: Hi Kevin, Sealers will always darken a tile when they are applied, the best on...

Asked by James from NW7 1RN Tile Cleaning Issues
TileProf says: Hi James, Received your earlier e-mail, hoefully that answered your question,...

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